Code of Conduct
Hello and welcome to 18percent.
18percent mission is for anyone, anywhere who needs peer to peer support with whatever they’re going through.
18percent includes people from a wide range of cultures, languages, and experiences. This is a strength and an opportunity for all of us to learn. Please ask and explore, with an eye towards improved understanding and connection.
We require a certain level of human behavior to keep 18percent a welcoming, growing, respectful, safe, and civil community. Harassment, hate, fear mongering, or similar behavior will not be allowed. Any such actions will be dealt with quickly and decisively. 18percent is not a health care provider and does not give medical advice or treatment. Refusal to comply with guidance from a moderator or admin will result in being banned.
Even though it’s impossible to outline all the positive models and guidance for how we hope everyone will behave, here is a non-comprehensive list of some principles we hope to encourage and see in participants.
- Be Inclusive: A person is a person, with a right to exist and to expect to be treated with respect.
- Be empathetic to others struggles.
- Be Respectful While Giving and Receiving support: Direct and constructive support is helpful. Being mean isn’t. Give insight, not judgment. Everybody is going through their own battle.
- Ask & Listen: Ask when you need to know something and listen to the answers.
- Educate: Hear what’s being asked and share what you know for the asker’s benefit, not to promote yourself.
- Do Not Take Advantage: Though participants are committed to supporting and helping, please help out of the kindness of your heart not to promote yourself or your ‘brand’.
- Grow Personally and Professionally: This community is a great place to practice the values we promote in our work.
- Connect: We encourage everyone to get to know everyone. Encountering and accepting people from around the world can make us better.
- Be Nice: Before you react, think about how you’d feel to receive the comment you’re about to give.
- Harassment: Simply put, we will not tolerate it. Harassment includes but is not limited to:
- Negative comments based on race, sex, sexuality, gender, nationality, neurotypicality, political affiliation, physical appearance, home life or history, disability — and remember that it’s not up to the speaker to dispute what is or isn’t offensive
- Threats of violence, physical or virtual
- Unwelcome sexual actions, insinuations, attention, or remarks
- Offering medical advice
- Using an offensive profile picture or username
- Attempts at intimidation
- Publishing personally identifying information
- Patronizing, microaggressive, or other belittling comments
- Disruption: Continued digressions, disruptions, and derailing of someone’s conversation when asked not to. This is up to the moderator’s interpretation.
- Intolerance: In addition to what has been listed under Harassment, this can include (but is not limited to) blacklisting or freezing out other members, demonstration of unwillingness to listen to someone due to any or other characteristics as listed above.
- Spamming: Do not post ads or promotions for your company/product/project/etc. Do not try to sell things!
- Discussion: Discussing sensitive topics in vivid or violent detail, such as self-harm, abuse, or violence. Leave the numbers out of it. Weight, BMI, clothing size, or the calories you ate today don’t belong in 18percent’s forums, as they may be triggering to others. Don’t post diet tips, details about disordered eating behavior, or messages that encourage eating disorders. While many users struggle with these topics, they can be triggering to others and should be kept non-descript. To discuss sensitive topics in detail you can see if someone is willing to chat privately.
- We recommend you refrain from sharing any personal information in the community on your profile or in the public channels. Including phone number, email, or home/work address.
GRIEVANCE PROCESS/ACTIONS TO REMEDY
If you see or have experienced any unacceptable behavior, please contact a moderator as soon as you can via direct message. A moderator will let you know they’ve received your message, though be aware a response may not be immediate. (Responses are often decided after discussion among moderators.)
By default, a report or complaint will be kept anonymous to the community, though shared among moderators; if you want to remain anonymous to moderators other than the one you file a report with, please make that explicit in your initial report. In either case, we will not name reporters without consent, and even then try to avoid any mention of a reporter.
If a moderator contacts you and asks you to stop a certain behavior, do so immediately. Failure to do so may result in the moderator banning you, at their discretion.
If your behavior has drawn attention that requires a moderator contacting you, be aware that this will be remembered. Repeating the behavior that incurs warnings will result in banning.
If you have been warned, then call out or personally attack another member whom you think reported you, you will be banned.
Being banned is not up for appeal. Please, be nice.