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Online mental health communities, self-efficacy, and transition to further support

Jess Murray and betr Media
August 11, 2020

As 18percent has hit nearly 2 million messages on the platform, I frequently get asked whether the platform helps people with mental health. Our team had the unique opportunity to showcase what makes the community so unique. Amy Rathbone, Julie Prescott, and Terry Hanley designed a study to understand how users gain support and whether engagement leads to increased self-efficacy. Through science, we can confidently say that the 18percent platform provides users with increased self-efficacy and encourages the members to seek out additional professional support.

The report is available here (click here to read report)

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